Internet Business Toolkit - Terms and Conditions
Coaching (AS part of the PIBD Program)
Telephone Coaching Procedure:
The Client will call me at the specified time.
Changes/Cancellations
Re-scheduling or cancellations of appointments should be made at least 48 hours before the planned session.
Additional Help
You may e-mail at any time within 12 months of making your first payment.
Problems
In the unlikely event I ever say or do anything in a session that you don’t feel comfortable with or if you have any concern with the way we are working, please let me know as soon as possible. For our work together to be effective, we have to be honest with each other.
Termination
Where coaching sessions are part of your program, you will be asked if you are happy with the service being provided after each session. If all is OK, we’ll continue. If you are unhappy with a session you must say so immediately. Failure to say anything will be taken as you accepting that you are happy with the service being provided. If you are unhappy with the service being provided and wish to terminate an agreement, you will be refunded for all outstanding sessions on a pro rata basis.
Confidentiality
The coach recognises that anything the client shares with them is regarded as completely confidential, whether it is business or personal information. The coach undertakes not to, at any time, either directly or indirectly, use or disclose any information the client shares with them during their sessions.
Fees
Fees are payable in advance. In exceptional circumstances we may agree to different terms for payment. In all cases, funds must be cleared before a coaching session is due to take place, otherwise the session will be re-scheduled.
Nature of Coaching
The client is aware that coaching is in no way to be construed as psychological counselling or any type of therapy. Coaching results are not guaranteed. The client enters into this coaching relationship with the full understanding that they are responsible for creating their own results.
Monthly Subscriptions
Refunds will not be given for any reason since the first month is offered at a much reduced price. If you are unhappy with the service I provide, simply contact me by email with your membership details and I’ll do everything I can to put things right. You can unsubscribe at any time and no further payments will be due.
All material is supplied for the sole use of the registered member. You must not resell or give away any products unless given permission to do so.
You must not pass on your username or password to anyone else, nor allow anyone else to use them.
You must not use foul or abusive language or use language likely to cause offense in any emails or on the Forum.
Failure to comply with these terms and conditions may result in your membership being terminated. My decision will be final, but I’m willing to listen to reasoned argument and I will explain my decisions.
The Client must read and agree to these terms and conditions.
